MemberDrive Help
Help and user guides for MemberDrive
MemberDrive Help
Guides for organizations running campaigns and for donors managing their giving.
For organizations and campaigns
Start with the Campaigns help hub, or jump to a task.
Get started
- Campaign Quick Start — create, brand, publish, and share a campaign
- Organization Dashboard — home, Quick Start, and navigation
- Update organization settings — name, address, tax ID, and web address
- Add users and manage your team — managers and their email notifications
Accept donations
- Connect Stripe — cards and bank payments
- Bank and ACH donations — verification and failed bank payments
- Bitcoin donations — connect a Bitcoin wallet
- Hosted donation form · Embed on your site
Members and gifts
- Member CRM — members, contact history, and statements
- Manage recurring donations — find, edit, pause, or cancel a membership
- Record a manual donation — gifts made outside MemberDrive
- Record offline acknowledgements — thank-you cards, calls, and emails
Pledges and matching gifts
- Pledges — commitments paid over time (not the same as memberships)
- Record a pledge payment — log a check or cash payment against a pledge
- Matching Gifts — set up a lead-donor match
Engage supporters
- Posts — campaign updates, members-only posts, and email delivery
- Leaderboards — top fundraisers on the campaign page and in the dashboard
Developers
- API requests — access your organization's data with the MemberDrive API
For donors and members
Start with the Members help hub, or jump to a task:
- How to make a one-time donation
- Login to MemberDrive — password, Google or Facebook, or email code
- Update your payment information
- Print your giving statement
- Change or cancel a recurring membership
- Change or cancel an upcoming payment
Subscribe to receive our content right to your inbox.