MemberDrive Help

Guides for organizations running campaigns and for donors managing their giving.

For organizations and campaigns

Start with the Campaigns help hub, or jump to a task.

Get started

• Campaign Quick Start — create, brand, publish, and share a campaign
• Organization Dashboard — home, Quick Start, and navigation
• Update organization settings — name, address, tax ID, and web address
• Add users and manage your team — managers and their email notifications

Accept donations

• Connect Stripe — cards and bank payments
• Bank and ACH donations — verification and failed bank payments
• Bitcoin donations — connect a Bitcoin wallet
• Hosted donation form · Embed on your site

Members and gifts

• Member CRM — members, contact history, and statements
• Manage recurring donations — find, edit, pause, or cancel a membership
• Record a manual donation — gifts made outside MemberDrive
• Record offline acknowledgements — thank-you cards, calls, and emails

Pledges and matching gifts

• Pledges — commitments paid over time (not the same as memberships)
• Record a pledge payment — log a check or cash payment against a pledge
• Matching Gifts — set up a lead-donor match

Engage supporters

• Posts — campaign updates, members-only posts, and email delivery
• Leaderboards — top fundraisers on the campaign page and in the dashboard

Developers

• API requests — access your organization's data with the MemberDrive API

For donors and members

Start with the Members help hub, or jump to a task:

• How to make a one-time donation
• Login to MemberDrive — password, Google or Facebook, or email code
• Update your payment information
• Print your giving statement
• Change or cancel a recurring membership
• Change or cancel an upcoming payment