Guides MemberDrive vs Donorbox

MemberDrive vs Donorbox

MemberDrive and Donorbox are both online fundraising platforms that allow individuals and organizations to receive donations for causes, campaigns, and projects.
MemberDrive vs. Donorbox

Introduction

MemberDrive and Donorbox are both online fundraising platforms that allow individuals and organizations to receive donations for causes, campaigns, and projects.

Pricing

Note: all online fundraising platforms charge a standard 2.9% + $0.30 base fee for processing credit card payments (2.2% if that organization is a verified charity via Stripe), so the pricing here is anything in addition to that standard fee.

MemberDrive: 1%

Donorbox: 1.5% + additional monthly charges based on features used

Result: MemberDrive comes out ahead, with Donorbox charging 50% more, even if you use none of Donorbox's premium features.

Best For

MemberDrive: Nonprofits of all sizes

Donorbox: Nonprofits who plan to spend time using integrations and extra features and are willing to receive a smaller percentage of their donors' donations

Notable Features

MemberDrive: Leaderboard gamification, Pledges, Member Content Updates

Donorbox: Gift Matching Management (Premium only, extra $$), Text to give (Premium only, extra $$), Advanced Form Customization (Premium only, extra $$), Embeddable donation forms

Result: Donorbox has more bells and whistles if you both 1) plan to use those features and 2) are willing to pay extra money for them. MemberDrive comes out of the box with all the features you need, at no extra charge.

Reviews and Ratings

MemberDrive: Positive word-of-mouth reviews from users

Donorbox: 3.8 out of 5 stars on TrustPilot

Result: MemberDrive has a smaller but devoted following of those who use its service. Donorbox has a decent 3.8 stars. 

One reviewer indicated that Donorbox was hard to navigate and that she received limited support since she did not pay extra for the Premium version.

Overall Value

Donorbox offers a competitive 1.5% platform fee, which is lower than most other online fundraising platforms. However, MemberDrive's best-in-class 1% platform fee means organizations keep more of their donors' donations.

Donorbox offers more features but those features come at a higher, additional cost, so each organization needs to evaluate whether they have time to integrate and use those features, and whether those features will result in an increase in donations.

MemberDrive and Donorbox are both used by many organizations with success, so you can't go wrong with either of them. But because MemberDrive is smaller, they offer a one-on-one concierge onboarding to help you get started or to migrate over from your current donation platform.

If you want to take advantage of that personalized onboarding, just sign up on MemberDrive and we will jump on a call with you.

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